in Homz Hub<\/strong>We always strive to provide high-quality products and a convenient and reliable shopping experience for our customers. If the product is not suitable for you, you can request an exchange or return according to the terms outlined below.<\/p>\n The customer can request a replacement or return of the product within 14 days from the date of receiving the order<\/strong>Provided that the product is in its original condition and has not been used, installed, or damaged.<\/p>\n The product must be complete with all its parts and accessories, and if there is special packaging for the product, it must be preserved as much as possible.<\/p>\n If you receive a product containing Manufacturing defect, damage, breakage, or it was different from the product ordered.<\/strong>Please contact us immediately with clear photos or videos showing the condition of the product.<\/p>\n Replacement or return of defective or non-conforming products can be requested within 30 days from the date of receipt<\/strong>This is in accordance with the laws regulating consumer protection.<\/p>\n In the event that a defect or error is found on the part of Homz Hub, the order will be handled without charging the customer additional costs resulting from the error.<\/p>\n Due to the nature of furniture products such as:<\/p>\n bedrooms<\/p>\n<\/li>\n living rooms<\/p>\n<\/li>\n Dining rooms<\/p>\n<\/li>\n office furniture<\/p>\n<\/li>\n Chalet furniture<\/p>\n<\/li>\n Outdoor furniture<\/p>\n<\/li>\n<\/ul>\n The customer must ensure Sizes, dimensions, colors and specifications<\/strong> As shown on the product page before confirming the order.<\/p>\n We also advise making sure that the product dimensions are suitable for entrances, doors, elevators, stairs and the space allocated for the product before purchasing.<\/p>\n Products that are Custom-made or modified based on customer request<\/strong>Such as choosing sizes, colors, materials, or special modifications, subject to the nature of the order, its condition, and the possibility of returning the product to its original condition.<\/p>\n This does not affect the client's rights in the event of Manufacturing defect or product non-compliance with agreed specifications<\/strong>.<\/p>\n In order to ensure the safety and quality of the products, it may not be possible to return some mattress and furniture products after the packaging has been opened or used if the nature of the product does not allow it to be returned to its original condition.<\/p>\n In the event of a manufacturing defect, the case will be examined and appropriate action will be taken in accordance with Homz Hub policy and consumer rights.<\/p>\n We strive to display product images as accurately as possible, but there may be Slight difference in color shades<\/strong> Due to differences in lighting during photography or the settings of phone and computer screens.<\/p>\n A slight difference in color is not considered a defect in the product as long as the product conforms to the basic specifications shown at the time of purchase.<\/p>\n We recommend that the customer inspect the product upon receipt and make sure that it is undamaged and matches the order.<\/p>\n In case of visible damage, missing parts, or a non-conforming product, please inform us as soon as possible and send clear photos of the product so that our customer service team can review the situation.<\/p>\n In case of exchange or return due to Product defect or order error on the part of Homz Hub<\/strong>Transportation costs are handled according to the situation and the client's rights.<\/p>\n In the case of a request for replacement or return for reasons unrelated to a defect or error in the product, the transportation and receipt costs are determined according to the type of product, its size, and the customer's location, in a manner that does not conflict with the consumer's legally established rights.<\/p>\n After receiving the product, checking its condition, and approving the return request, the amount will be refunded using the appropriate payment method or according to the method agreed upon with the customer.<\/p>\n The time it takes for the refund to appear may vary depending on the payment method and the bank or payment company used.<\/p>\n To place an order, please contact customer service. Homz Hub<\/strong> And send:<\/p>\n order number.<\/p>\n<\/li>\n Customer name.<\/p>\n<\/li>\n The phone number registered in the application.<\/p>\n<\/li>\n Product name.<\/p>\n<\/li>\n Reason for requesting a replacement or refund.<\/p>\n<\/li>\n Photos or videos of the product in case of a defect or damage.<\/p>\n<\/li>\n<\/ul>\n Our team will review the request and contact you to complete the procedures.<\/p>\n This policy is implemented without prejudice to the rights established for the consumer in accordance with the laws and regulations in force in the Arab Republic of Egypt.<\/p>\n Homz Hub \u2013 Everything your home needs in one place.<\/strong><\/p>","protected":false},"excerpt":{"rendered":" \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0641\u064a Homz Hub\u060c \u0646\u0633\u0639\u0649 \u062f\u0627\u0626\u0645\u064b\u0627 \u0644\u062a\u0642\u062f\u064a\u0645 \u0645\u0646\u062a\u062c\u0627\u062a \u0639\u0627\u0644\u064a\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0648\u062a\u062c\u0631\u0628\u0629 \u062a\u0633\u0648\u0642 \u0645\u0631\u064a\u062d\u0629 \u0648\u0645\u0648\u062b\u0648\u0642\u0629 \u0644\u0639\u0645\u0644\u0627\u0626\u0646\u0627. \u0648\u0625\u0630\u0627 \u0644\u0645 \u064a\u0643\u0646<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-714","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/homzhubeg.com\/en\/wp-json\/wp\/v2\/pages\/714","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/homzhubeg.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/homzhubeg.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/homzhubeg.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/homzhubeg.com\/en\/wp-json\/wp\/v2\/comments?post=714"}],"version-history":[{"count":1,"href":"https:\/\/homzhubeg.com\/en\/wp-json\/wp\/v2\/pages\/714\/revisions"}],"predecessor-version":[{"id":715,"href":"https:\/\/homzhubeg.com\/en\/wp-json\/wp\/v2\/pages\/714\/revisions\/715"}],"wp:attachment":[{"href":"https:\/\/homzhubeg.com\/en\/wp-json\/wp\/v2\/media?parent=714"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Exchange and return<\/h2>\n
Defective or non-conforming products<\/h2>\n
Furniture and large-sized products<\/h2>\n
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Products manufactured or modified to order<\/h2>\n
Mattresses and furniture<\/h2>\n
Color difference<\/h2>\n
Product inspection upon receipt<\/h2>\n
Shipping and handling fees<\/h2>\n
refund<\/h2>\n
How to submit a replacement or return request<\/h2>\n
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Important note<\/h2>\n